Cancellations

Classes are subject to cancellation. ArtsQuest is not responsible for non-refundable airline tickets or other travel expenses incurred due to a cancellation.
The Banana Factory reserves the right to cancel classes due to insufficient enrollment. If you register for a course which is cancelled, you will be notified of the cancellation and issued a refund.

Refunds
If a student requests a cancellation more than 7 days before class begins, he or she will receive a refund. No refund will be issued for student cancellations made less than 7 days before the start of class. A “no show” will result in the customer’s credit card being charged the entire course fee. A $10 administrative fee is charged for all cancellations.

Schedule Changes
The Banana Factory reserves the right to make staff, fee, room and regulation changes without prior notice.

Makeup Dates
The Banana Factory does not offer makeup dates for any student who is unable to attend a scheduled class.

Inclement Weather
In the event of inclement weather, students should call
610-332-1300, ext. 810, to learn the status of classes for that day.
A makeup session will be scheduled for any class that is cancelled due to the weather.

Discounts
Club ArtsQuest members receive a 10-percent discount on all classes/workshops and have the opportunity to register before the public. To join the Club and receive a variety of great benefits, including the opportunity to purchase Musikfest concert tickets before the public and free admission to the Christkindlmarkt Bethlehem holiday marketplace, please call 610-332-1300 or visit www.fest.org.

BananaKIDS members save 10 percent on classes and workshops. To join, call 610-332-1300 or visit www.fest.org.

Seniors receive a 10 percent discount.

Corporate/Group Programs
The staff of the Banana Factory will be happy to create a custom-designed art workshop or program for your group, club, corporate outing or party. Please contact us at 610-332-1300.

Photography Policy
The Banana Factory reserves the right to use photographs taken during classes and other programs for the marketing and promotion of the art center. Any parent or legal guardian who does not wish to have his or her child photographed is asked to notify the art center upon registration.