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Class Policies

Registrations

You may register for any ArtsQuest™ class or workshop by:

  1. Registering online 24/7 at bananafactory.org.
  2. Calling the Banana Factory at 610-332-1300. Registration hours are Monday-Friday, 8:30 am-9:30 pm, and Saturday-Sunday, 9 am-5 pm.
  3. Visiting the Banana Factory, 25 W. Third St., Bethlehem. Building hours are Monday-Friday, 8 am-9:30 pm, and Saturday-Sunday, 8:30 am-5 pm. Please Note: A credit card number is needed to secure your registration spot.

Cancellations

ArtsQuest reserves the right to cancel classes due to insufficient enrollment. If you register for a course that is cancelled, you will be notified of the cancellation and will be issued a refund or a gift certificate to be used on any future class excluding glass. ArtsQuest is not responsible for nonrefundable airline tickets or other travel expenses incurred due to a class cancellation.

Refunds

If a student requests a cancellation more than seven days before class begins, he or she will receive a refund or a gift certificate to be used on any future class excluding glass. No refund will be issued for student cancellations made less than seven days before the start of class. A “no show” will result in the customer’s credit card being charged the entire course fee. A $10 administrative fee is charged for all cancellations.

Schedule Changes

ArtsQuest reserves the right to make staff, fee, room and regulation changes without prior notice.

Materials

Materials are included in the price of all classes unless otherwise indicated.

Makeup Dates

ArtsQuest does not offer makeup dates for any student who is unable to attend a scheduled class.

Inclement Weather

In the event of inclement weather, students should call 610-297-7100, Option 4, to learn the status of classes for that day. A makeup session will be scheduled for any class that is cancelled due to the weather.

Artwork Pickup Policy

Student artwork will be held 30 days after course end date. All work is subject to discard after the 30-day period.

Discounts

ArtsQuest members receive a 5-percent discount on Glass Studio classes and a 10-percent discount on all other classes/workshops. To become a member and receive a variety of great benefits, including special member pricing on ArtsQuest’s festivals at SteelStacks, please call (610) 332-1300 or visit artsquest.org/support/membership.

Refer a Friend

Save 10 percent for referring a friend to take a class with you. Friend’s fee is full price or you can each save 5 percent. To take advantage of this offer, call 610-332-1327. Cannot be used for Glass, Wheelthrowing or Make Your Owns; Cannot be combined with any other discount.

Corporate/Group Programs

The staff of ArtsQuest will be happy to create a custom-designed art workshop or program for your group, club, corporate outing or party. Please call 610-332-1300 for more information.

Scholarships

Scholarships are available for children and/or adults who demonstrate financial need. Please call 610-332-1300 for more information regarding our scholarship program.

Photography Policy

ArtsQuest reserves the right to use photographs taken during classes and other programs for the marketing and promotion of the Banana Factory Cultural Arts and Education Center. Any parent or legal guardian who does not wish to have his or her child photographed is asked to notify ArtsQuest upon registration.