Registration Info & Policies
You may register for any ArtsQuest™ class or workshop by:
- Registering online 24/7 at bananafactory.org.
- Calling the Banana Factory Arts Center at 610-332-1300. Registration hours are Monday-Friday, 8:30 a.m.-9:30 p.m., and Saturday-Sunday, 9 a.m.-7 p.m.
- Visiting the Banana Factory Arts Center, 25 W. Third St., Bethlehem. Building hours are Monday-Friday, 8 a.m.-9:30 p.m., and Saturday-Sunday, 8:30 a.m.-7 p.m.
- For questions or concerns please email Alyssa Ascher at firstname.lastname@example.org or call 610-332-1326.
We accept cash, checks, and all major credit cards. Enrollment is accepted after FULL tuition is received. Read course descriptions carefully for dates, times, and required supplies. ArtsQuest only sends confirmation after online registration. Students registering all other ways should assume registration acceptance unless otherwise notified. ArtsQuest may decline an individual’s request to enroll in classes or participate in programs when necessary.
Visual Arts & Glass Service Fees
ArtsQuest uses Eventbrite as our ticketing partner for Banana Factory Classes. All purchases will appear on your credit card statement as ‘merchant EB.’ Eventbrite’s customer service can be contacted at (855) 326-9945. As ArtsQuest processes all orders in house for Banana Factory Classes, we try to maintain the lowest fees possible. These fees pay for the expenses associated with visual arts classes and programs – staffing, room set-ups, mailing costs, and ticketing services. We are committed to giving all people access to quality music and arts. ArtsQuest reserves the right to change this at any time.
The following fee scale will be used all Visual Arts & Glass classes for each ticket purchased:
|$0 – $10||$1|
|$10.01 – $20||$1.50|
|$20.01 – $25||$2|
*Eventbrite charges a 3% payment processing fee on all purchases made online.
ArtsQuest™ reserves the right to cancel classes due to insufficient enrollment. If you register for a course that is cancelled, you will be notified of the cancellation via phone or email and issued a refund or a gift certificate to be used on any future class excluding glass. ArtsQuest™ is not responsible for non-refundable airline tickets or other travel expenses incurred due to a class cancellation.
Refunds and Exchanges
If a student requests a cancellation more than ten days before the class or workshop begins, they will receive a full refund less a $10 administrative fee (or $25 administrative fee for camp). No refund will be issued for student cancellations made less than ten days before the start of class, under any circumstances. A $10 administrative fee is charged for all cancellations and exchanges for classes and $25 for art camp programs. All exchanges must be made before the end of the calendar year.
Students are permitted on a case by case basis to switch from one class/workshop to another within a given semester if they do not wish to continue with their current program for an additional $10 processing fee for classes and $25 processing fee for camps. With the instructor’s permission, students may join a class that has already started and the tuition will be prorated.
ArtsQuest™ reserves the right to make staff, fee, room and regulation changes without prior notice.
As classes sell out, we do our best to add additional seats or sessions as space allows. A sold out class will be labeled as so with a “join the waitlist” button. Click the button and follow the steps to be placed on the waitlist. Should a space in the class become available, you will be notified via Eventbrite and allotted 24 hours to claim your seat. If unclaimed after 24 hours, the seat will be offered to the next person on the list or released to the public. No accommodations will be made for unclaimed seats.
Materials & Supply Lists
Materials are included in the price of all classes unless otherwise indicated. Classes with supply lists will have them available in the description and students will be contacted in advance of the class.
ArtsQuest™ does not offer makeup dates, refunds, or credits for any registered student who is unable to attend a scheduled class.
In the event of inclement weather, students should visit www.wfmz.com for updates or call 610-297-7100, Option 4, to learn the status of classes for that day. A makeup session will be scheduled for any class that is cancelled due to the weather.
Artwork Pickup Policy
Student artwork will be held 30 days after course or camp end date. All work is subject to discard after the 30-day period.
ArtsQuest Member Discounts
Become a member today and save! ArtsQuest Members receive a 10% discount on visual arts classes and camps and a 5% discount on Glass Studio classes and camps. Member will receive an email with Promo Codes to unlock discounts online. To become a Member and receive a variety of benefits, including special Member pricing on ArtsQuest’s festivals at SteelStacks, please call 610-332-1300 or visit artsquest.org/support/membership.
The staff of ArtsQuest™ will be happy to create a custom-designed art workshop or program for your group, club, corporate outing or party. Special discount pricing available for educational institutions and nonprofits. Please call 610-332-1300 for more information.
Scholarships & Tuition Assistance
Scholarship assistance is available for those who qualify based on financial need. Applications will be considered on a first-come, first-served basis until all funds are disbursed. Scholarships are limited to one class or camp per child or adult per session. Please call 610-332-1300 for more information regarding our scholarship program.
ArtsQuest reserves the right to use photographs taken during classes and other programs for the marketing and promotion of the Banana Factory Arts Center. Any parent or legal guardian who does not wish to have his or her child photographed is asked to notify ArtsQuest upon registration.